Ethical AI will create new growth opportunities for ICT advisory
Implementation and governance of ethical AI practices are becoming a high priority and a board concern. The need to deploy AI solutions that are ethical, both from a regulatory and legal standpoint, transparent and without any bias will be essential.
While governments and industry bodies across the globe are working towards articulating AI regulations, AI-oriented companies need to establish their ethical frameworks until the time of clearly defined roadmaps. AI ethics is therefore impactful and relevant to all stakeholders involved in the creation and usage of AI solutions at the deployment stage.
Operationalizing ethical AI principles is challenging for enterprises given the large volumes of user-centric data that needs to be processed, breadth of use cases, regulatory variations in operating markets, and stakeholder priorities. This also puts forth opportunities for technology vendors and service providers. To effectively partner with enterprises and monetize the opportunities, ICT providers need to assess potential areas impacting AI ethics and evaluate opportunities across the people-process-technology spectrum.